Explainer Video FAQs: 12 Questions Everyone Asks (And Honest Answers)

Animated woman sitting at a desk in front of a computer with a confused expression trying to make an explainer video.

Thinking about creating an explainer video but not sure what to expect? You’re not alone.

Here are the most common questions we hear from new clients—along with honest, straight-to-the-point answers.

1. How long does it take to get a finished video?

Most projects are completed in 1 to 2 weeks, depending on your package, length, and how fast you give feedback. Need it faster? Just ask.

2. How much does an explainer video cost?

Our pricing starts at $400 and scales based on length, style, and custom needs. We keep it transparent and quote everything up front.

3. What’s included in the price?

Every video includes:

  • A shared project folder

  • Script help or polishing

  • A full storyboard

  • One round of revisions

  • Voiceover, animation, and music

  • Final video delivered in HD, ready to use

4. Do I need a script before I start?

Nope. We’ll help you build one using our template or shape your rough draft into something ready for video.

5. Can I choose the animation style?

Yes. You’ll pick from a gallery of video examples so we can match the tone and style you’re going for.

6. What kinds of videos do you make?

We specialize in:

  • Explainer animations

  • SaaS and software demos

  • App and website walkthroughs

  • Training and onboarding content

  • Nonprofit storytelling

  • Logo animations for social

7. What if I need revisions?

We include one round of revisions at both the storyboard and animation stages. Need more? We’ll quote it ahead of time so there are no surprises.

8. Can I use my video on any platform?

Yes. Your final file will work for websites, social, email, presentations, and more. We can even deliver different formats if needed.

9. What’s the ideal length for a video?

Most explainer videos work best at 60 to 90 seconds. Short, clear, and focused is the goal.

10. Can I use my own voiceover?

Sure. We can work with your audio or help you record it. Most clients prefer to use our pro voiceover options for clarity and flow.

11. Do you work with nonprofits or small teams?

All the time. We’ve created videos for everyone from solo founders to global brands. We scale our approach to your goals.

12. How do I get started?

Great question. Contact us if you have any questions, or head over to our Getting Started page to find a package that’s right for you.

Final Thoughts

An explainer video should feel easy,not overwhelming. If you still have questions, we’re happy to talk. Whether you’re ready now or just exploring, we’ll meet you where you are.

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How to Write an Explainer Video Brief That Gets Results

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Animated Videos for Nonprofits: How to Tell Your Story Simply